Returns & Refunds Policy

At Virgin Racing Solutions, we specialize in OEM, aftermarket, and performance automotive components. Due to the technical and specialized nature of the products we sell, the following policy applies to all purchases.

By placing an order, you agree to the terms outlined below.

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ALL SALES ARE FINAL

All sales are final.

We do not offer refunds, returns, or exchanges except as expressly stated in this policy.

Customers are solely responsible for verifying:

• Vehicle compatibility

• Fitment

• Specifications

• Application requirements

before completing a purchase.

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NON-RETURNABLE ITEMS

The following items are strictly non-returnable and non-refundable:

• Special-order items

• Custom-built or fabricated parts

• Performance and tuning components

• Electrical components

• Installed or attempted-to-install items

• Opened products

• Clearance or discounted items

• Fluids, oils, or chemicals

No exceptions will be made.

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Incorrect Orders Placed by Customer

We are not responsible for incorrect parts ordered by the customer.

Orders placed incorrectly due to customer error, misidentification of vehicle, or failure to verify compatibility are not eligible for return or refund.

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Order Errors Made by Us

If we ship an incorrect item due to our internal error, you must notify us within 48 hours of delivery.

At our sole discretion, we may:

• Replace the item, or

• Issue store credit

We do not cover labor costs, installation costs, or downtime under any circumstances.

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Refused Shipments

Refused or undeliverable shipments will be subject to:

• Return shipping fees

• Restocking fees (if applicable)

• Original shipping costs

Any refund issued (if applicable) will be reduced accordingly.

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Chargebacks & Payment Disputes

By purchasing from our website, you agree not to initiate a chargeback for valid transactions that comply with this policy.

Fraudulent chargebacks may result in:

• Permanent ban from future purchases

• Collection activity

• Legal action to recover costs

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Limitation of Liability

To the fullest extent permitted by law, Virgin Racing Solutions shall not be liable for:

• Installation errors

• Mechanical failure

• Vehicle damage

• Loss of use

• Lost profits

• Labor expenses

• Towing expenses

• Consequential or incidental damages

Our maximum liability shall not exceed the original purchase price of the product.

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Agreement to Policy

By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this Returns & Refunds Policy.